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Terms & Conditions

Booking Procedures:

Explanation of how customers can book travel services through the agency, including online booking, phone reservations, or in-person consultations. Requirements for providing accurate personal information, including names, contact details, and passport information for international travel.

Payment Terms:

Accepted payment methods (e.g., credit cards, bank transfers, checks). Deposit requirements and deadlines for payment. Full payment deadlines for bookings, including any installment options. Currency used for transactions and any applicable exchange rates or fees. Cancellation and Refund Policies:

Conditions under which bookings can be canceled by the customer or the agency. Deadline for notifying the agency of cancellations and any associated penalties or fees. Refund policies for canceled bookings, including any non-refundable deposits or charges

Changes to Bookings:

Procedures for making changes to existing bookings, such as date changes, itinerary modifications, or upgrades. Any fees or charges associated with changes to bookings.

Travel Insurance:

Recommendation for purchasing travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage. Explanation of the agency's role in facilitating travel insurance and the customer's responsibility for selecting appropriate coverage.

Responsibilities and Liability:

Disclaimer of liability for events beyond the agency's control, such as natural disasters, political unrest, or transportation disruptions. Limitation of liability for damages or losses incurred during travel, except in cases of negligence or misconduct by the agency.

Documentation and Visas:

Information about passport validity requirements, visa requirements, and other travel documents necessary for international travel. Customer responsibility for obtaining required documentation and complying with entry requirements for destination countries.

Dispute Resolution:

Procedures for resolving disputes between the agency and its customers, including mediation, arbitration, or legal action. Jurisdiction and applicable laws governing the terms and conditions of the agreement.

Miscellaneous Provisions:

Other terms and conditions relevant to the agency's services, such as age restrictions, special requests, or health and safety guidelines. Severability clause stating that if any part of the agreement is found to be invalid or unenforceable, the remaining provisions will still apply. It's important for customers to carefully review the Terms and Conditions before booking travel services to ensure they understand their rights and obligations under the agreement. Additionally, travel agencies should regularly update their Terms and Conditions to reflect changes in their services, industry regulations, or legal requirements.